Industry Solutions | Manufacturing

Manufacturing Industry Solutions

We help manufacturing companies utilize advanced technologies that create more collaborative and sustainable environments for their employees and the future of the business. We leverage solutions like Predictive Maintenance, Firstline Employee Engagement, Mobile Field Service, New Product Development, and many more.

Factory Safety AI Bot:

The Interactive Factory Safety Bot is an AI tool that overlays OSHA regulations with Standard Operating Procedures (SOPs) to simplify compliance for Manufacturing Managers, Plant Floor Operators, Factory Inspectors, and Quality Control Technicians. It offers a conversational interface for engaging with safety regulations and procedures, streamlining inspections, and enhancing quality control through advanced technology. The bot features information search capability, Q&A on regulations and operating procedures, and remediation steps for safety infractions. Built on Retrieval Augmented Generation (RAG) technology, it includes chat history archiving, new SOP uploads, and natural language interaction with regulations and SOPs. The architecture prioritizes cost tracking, security, and flexibility, with an API Manager for load distribution, model switching without code changes, and detailed usage tracking for precise cost allocation in the factory.

Interactive construction safety assistant using Generative AI, combining OSHA regulations with best practices, featuring conversational engagement, advanced AI framework, and robust security.

Research has shown that increasing customer retention by 5% can lead to increased profits of 25% to 95%. Spyglass MTG leverages Azure AI Services to cross-sell/up-sell, derive customer relationship quality, build market segment analysis, and generate demand forecasting, lead generation, analyze customer sentiment, build new customer loyalty, drive top line revenue growth and margin improvement with behavioral analysis of the consumer to drive more relevant offers and recommendations, and implement personalized marketing and personalized pricing and promotions. Understanding and analyzing your brand’s Customer Lifetime Value is the key to unlocking insights that can help you increase your customer loyalty and profitability.

There are 2.7 billion firstline workers around the globe, and only 13% of them feel engaged at work. Modern SharePoint intranets help connect them, and Windows 11, Entra ID, Purview, Defender, and Intune make that connection secure! Information can be staged with Sunrise and Sunset dates, and all presented through Modern SharePoint interface. The integration of applications like Teams and Viva along with Copilot for Microsoft 365 can lead to highly customized employee engagement and experiences that are unique to the roles the employees have.

By enabling firstline employees to use shared devices, manufacturing organizations can reduce costs and increase security. Most manufacturing employees take a shared device each morning to use at their workspace for the day. Reducing the number of devices that are in use allows a manufacturer to save money not just on physical devices but also on licensing costs. At the same time, this allows them to reduce their security threat surface. Leveraging modern cloud services, such as Microsoft Intune and enterprise mobility and security, combined with Windows Hello and FIDO2 effectively enables the organization to manage Windows 11 devices that can be shared by multiple users for their shift or workday.

Event and Incident Reporting covers the processes and procedures that your organization will use to protect its employees and the public. Ensuring employees have access to the latest policies and procedures is essential to ensuring the safe operations of the facility. Enabling employees to report issues, such as a burnt-out light bulb or leaking fridge, as quickly and accurately as possible enables the organization to effectively document and remediate the issue in an appropriate time frame. Office 365 and the Power Platform provide the tools to build a cost-effective Event and Incident Reporting platform that meets your unique needs.

Spyglass MTG can help you leverage the Shifts app in Microsoft Teams to help create, update, and manage schedules for the mobile team.

SOPs change regularly based on new regulations, new processes, etc. Keeping those SOPs up to date and find-able throughout the organization is key. Creating a workflow for content refreshing, and a Teams environment for collaboration, together with a SharePoint intranet site for publishing to the entire organization is paramount to the success of this solution.

Policies change regularly based on new regulations, new processes, etc. Keeping those documents up to date and find able throughout the organization is key. Creating a workflow for content refreshing, and a Teams environment for collaboration, together with a SharePoint intranet site for publishing to the entire organization is paramount to the success of this solution.

Our AI-powered HSE solution, powered by Office 365 and the Power Platform, ensures the safety of employees, the public, and the environment. Streamline processes, enable quick issue reporting, document hazards and risk management efforts, and generate comprehensive reports. With an advanced AI component, easily access Q&A for all procedures and processes. Build a cost-effective HSE platform tailored to your organization's needs.

Our solution offers a comprehensive approach to protect identities and data, ensuring the confidentiality of information, securing research data, and mitigating risks associated with identity theft and data breaches. Spyglass helps organizations do this by focusing on the implementation of the appropriate controls and solutions with Microsoft Purview, Entra, Intune, and Defender for Office 365, Azure, and both structured and unstructured data sources (On-premises and Cloud based).

All research projects require collaboration, document management, workflow, etc. M365 facilitates this process including leveraging Azure Data Analytics and Power BI for managing the data.

All manufacturers have product pipelines. The new product development process is a complex one, and one that is very collaborative with the supply chain and third parties. Microsoft 365 allows for this and Spyglass has a click through prototype that can be presented to demonstrate this capability.

If you take the example of a medical device manufacturer.. content needs to be presented to manufacturing partners, supply chain, manufacturing reps, doctors, even the end patient that will be searching for information on what they may be leveraging for their condition, etc. Content needs to be disseminated to each constituent in the same or different ways depending on its type. All of this can be managed with M365, and Spyglass MTG can help you roll this out.

Health, Safety, and Environment covers the processes and procedures that your organization will use to protect its employees, the public, and the environment. Ensuring employees have access to the latest policies and procedures is essential to ensuring the safe operations of the facility. Enabling employees to report issues, such as equipment failures or chemical spills, as quickly and accurately as possible enables the organization to effectively remediate the issue and create a Corrective and Preventive Action (CAPA) plan. Documenting hazards in the environment, the risk it represents to the employees or the public and steps the organization is taking to minimize the risk is all part of the Risk Management process. Managing and documenting risk is an essential part of the HSE toolset. Providing reporting on critical events, CAPAs, and other key performance metrics is essential to ensuring a safe workplace. Office 365 and the Power Platform provide the tools to build a cost effective HSE platform that meets your unique needs.

Case Studies

Our client faced a crucial challenge in aspiring to become a thought leader in Data and Analytics while grappling with outdated platforms that hindered innovation. We stepped in with our DPi30 + Analytics Jumpstart offering, initiating the transformation. Beginning with bolstering their data platform for enhanced analytics, the focus shifted to comprehensive data governance, ensuring seamless end-to-end system management.

The results were remarkable: outdated technology got an upgrade, fortifying security and establishing cloud-based integration standards. Access to unified information across systems improved, slashing manual report creation time and enabling faster, more informed decision-making for sales and supply chain enhancements. Now, armed with timely, precise insights, the client stands ready to shine as a true industry innovator.